Built by operators. $4M+ revenue. 250K+ orders. 12 years.

We Build Stores That Actually Sell.

Stagnant revenue
Low conversion
Ops chaos

From $4M+ in personal revenue to building growth-focused stores for clients.

No fluff. Real operator experience, battle-tested strategies.

Shopify logo
WooCommerce logo
Magento logo
BigCommerce logo
PrestaShop logo
Ecwid logo
OpenCart logo
Webflow logo

Choose Your Growth Focus

Start with the bottleneck slowing sales.

Most stores do not need everything first. They need the next move with the highest revenue impact.

Conversion focus

Convert More

+38%
avg conversion lift

Tighten product storytelling, trust cues, and checkout flow so more buying intent turns into completed orders.

  • Product page storytelling
  • Checkout friction audit
  • Trust and decision cues
See conversion fixes

Merchandising focus

Increase Order Value

16K+
shopper sessions analyzed

Use bundles, upsells, and smarter offer sequencing to grow cart value without making the storefront feel pushy.

  • Bundle architecture
  • Upsell and cross-sell logic
  • Offer sequencing
Raise order value

Operational focus

Systems tune

Fix Store Operations

-62%
fewer support tickets

Reduce support drag with faster storefronts, clearer delivery expectations, and cleaner post-purchase communication.

  • Store speed tuning
  • Delivery clarity
  • Support load reduction
Tighten store ops
Sales-First Design

Design That Sells. Not Just Looks Pretty

Every pixel, button, and layout choice is engineered to move shoppers toward checkout — urgency, trust, and speed baked into the DNA.

Urgency Engine
Countdown timers and low-stock badges that drive action
🛡
Trust Architecture
Reviews, guarantees, and security badges at decision points
🛒
Conversion Flow
Sticky add-to-cart, one-click upsells, and smart defaults
Speed Optimized
Sub-1.5s loads, lean code, mobile-first architecture
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RELICUSDIGITAL Ops

Operations-Ready From Day One

We spent years juggling ads, packing slips, and support solo. Now we rebuild Shopify, Magento, and Ecwid stores so owners can sell more without hiring staff.

4.7%
avg conversion rate

Product pages that sell themselves

We turn your offer into a clear story with proof, photos, and buttons that feel obvious to everyday shoppers.

Our PDP framework increased add-to-cart rates by 38% across 12 client stores in 2024.
-62%
fewer support tickets

Shipping-aware layouts

250K+ shipments taught us how to set expectations so you get fewer 'where is my order?' emails.

Customers see real delivery windows, tracking links, and return policies before checkout, not after.
< 1.5s
avg load time

Fast storefronts without plugins

Clean builds and light media keep pages quick without extra tools or a full-time developer.

Average page weight under 800KB, no bloated apps, no speed penalties hitting your SEO.
+38%
avg conversion lift

Conversion-tested checkout

We strip friction from every step, with fewer fields, smarter defaults, and trust signals where hesitation happens.

Checkout abandonment dropped 41% after applying our 7-point friction audit across 8 client stores.
16K+
sessions analyzed

Data-driven decisions

Heatmaps, session replays, and real shopper surveys replace gut feelings with evidence.

Every recommendation we make is backed by behavioral data, not trends, not templates.
Ready to turn lessons from 250,000 packages into your next store?
Start a Project →
01

Kickoff + audit

You share goals, channels, and bottlenecks. We line up revenue targets with the inventory and time you have.

02

Story + flow

We sketch the hero, offers, and page flow in plain language so decisions are quick.

03

Build + polish

We design, write, and wire everything, then run real-shopper recordings before launch.

04

Launch + aftercare

We hand over checklists, show you quick edits, and stay close for tweaks once orders start rolling in.

Built under real pressure

Operator Experience. Not Agency Theater.

We shipped 250,000+ orders before we ever called ourselves an agency. Every recommendation we make is a lesson paid for in inventory, ad spend, and late nights.

Conversion rate 6.8%

Measured across our own portfolio since 2019.

Avg page load 0.9s

Clean builds and light media — no bloated plugins.

Support reduction -62%

Shipping-aware layouts that set expectations before checkout.

Orders shipped 250K+

Real transaction data driving every build decision.

What you get here

Operator-Led Builds

  • Conversion frameworks tested on our own revenue first
  • Shipping and fulfillment logic baked into every layout
  • Page speed under 1.5s without app bloat
  • Heatmap and session replay data behind every recommendation
  • Post-launch aftercare and iteration included
What usually happens elsewhere

Typical Agency Output

  • Template themes with surface-level customization
  • No fulfillment awareness — support tickets pile up
  • Plugin-heavy builds that slow down over time
  • Decisions based on trends, not behavioral data
  • Handoff at launch, billable hours for every tweak
Founder, RELICUSDIGITAL

"I don't guess what works. I read what 250,000+ real transactions already taught me."

Personal store data

What 250,000+ orders taught me about how buyers decide.

These numbers came from stores I had to run, test, and keep alive under pressure. One thing kept coming up: generic templates make people hesitate. Clearer structure and better decision paths make it easier to buy.

$4M+
Tuition paid in the market

I gave up profit to learn what actually lifts conversion.

Years of testing, session review, and behavioral analysis made one thing obvious: each store needs its own conversion logic. I use that experience to shape pages that sell faster, feel clearer, and keep buyers moving.

91%

Mobile Traffic

Phone first, always

<5s

Load Time

Slow pages leak buyers

250K+

Orders Shipped

Operational experience

$4M+

Revenue Generated

Built under pressure

Relicus x RELICUSDIGITAL

Built after shipping 250,000+ orders the hard way

Relicus started as a scrappy ecommerce operation in 2013. Every quarter we were either chasing stockouts, fixing broken fulfillment flows, or rewriting pages at 2 AM to hit revenue targets. Ten years and more than $4M in direct sales later, we realized the real differentiator was obsessing over the customer journey and the systems that power it.

In 2024 we spun those playbooks into RELICUSDIGITAL so other operators could skip the bruises. No guesswork and no cookie-cutter themes--just battle-tested experiences that convert.

Operator proof

RELICUSDIGITAL exists to turn a decade of inventory pressure, CRO experiments, and post-purchase fixes into a calmer build path for brands that need results faster.

01

4.7% average conversion rate

Measured across our own portfolio since 2019.

02

16k-session research lab

Heatmaps, surveys, and interviews that surface real buyer friction.

03

Launch playbooks

Frameworks that compress redesign timelines from months to weeks.

Playbook timeline

Milestones that shaped our playbook

  1. 2014

    Hit first 1K orders by rebuilding PDPs around mobile thumb zones.

  2. 2017

    Built an internal conversion lab--heatmaps, session replays, offer testing--to scale past 50K monthly visitors.

  3. 2024

    Formalized RELICUSDIGITAL under Relicus to partner with brands that need retention-first systems.

Closing note

"Everything we deliver is a lesson paid for in inventory, ad spend, and late nights."

Why this matters

We built RELICUSDIGITAL after shipping 250K+ orders the hard way so owners can skip the bruises and ship calmer stores.

Development + conversion insight system

Development + $4M Worth of Insights

Every store includes strategies that generated millions in sales

Build layer + proof layer

The sticky reveal stays, but the framing now matches the rest of `/ecom/`.

Each card still reveals on scroll inside the same sticky zone, but the section now opens with a tighter operator-proof frame so the lessons scan faster before the interaction starts.

Insight 01

Mobile-First Design

Where 91% of sales happen:

  • Thumb-zone optimization
  • One-thumb checkout
  • Swipe-friendly galleries
  • Touch-optimized menus
  • Mobile-specific features

Insight 02

Speed Optimization

Every second matters:

  • <5s mobile load time
  • Image optimization
  • Code minification
  • CDN implementation
  • Smart caching setup

Insight 03

Conversion Focus

2.8% to 4.7% conversion rate:

  • Trust badge placement
  • Urgency without spam
  • Social proof integration
  • One-page checkout
  • Guest checkout option

Insight 04

Revenue Boosters

Proven to increase AOV:

  • Smart upsell placement
  • Bundle suggestions
  • Cart recovery setup
  • Email flow templates
  • Loyalty programs

Insight 05

Platform Expertise

All major platforms:

  • Shopify
  • WooCommerce
  • BigCommerce
  • Custom solutions
  • Headless commerce

Insight 06

Growth Systems

Scale like I did:

  • Automation workflows
  • Inventory management
  • Multi-channel setup
  • Analytics tracking
  • A/B testing setup
Process

A six-step build path that keeps the project moving and the brief easy to scan.

You always know what happens next: discovery gets the constraints clear, planning locks the scope, production ships fast, and launch support keeps the new storefront converting after go-live.

Typical engagement window

1-4 weeks

Fast enough for urgent rebuilds, structured enough for founders who need clear approvals, milestones, and shipping cadence.

  • Shared roadmap before build time expands.
  • Feedback loops built into every major handoff.
  • Launch support stays connected to real revenue outcomes.
01

Contact

We align on the problem, the pressure points, and what success has to look like.

Quick discovery call + context intake

02

Requirements

Goals, blockers, audience signals, and revenue constraints get documented before design starts.

Scope, metrics, and dependencies captured

03

Plan

You get a roadmap with decisions, sequencing, and the shortest route to a stronger storefront.

Blueprint, priorities, and shipping order

04

Create

We design, build, and wire the experience so the offer feels sharper on every key screen.

Production design + implementation sprint

05

Optimize

QA, tuning, and conversion polish tighten the experience before it meets live traffic.

Testing, iteration, and final approvals

06

Deliver

Launch happens with support in place so the new system does not stall the moment it ships.

Go-live, monitoring, and handoff support

Prefer a clean brief over a long sales process?

Jump straight into contact and outline the store, offer, and constraint you want fixed first.

Start the brief
Testimonials

Proof that the process lands cleanly with operators, not just design reviewers.

The common thread is clarity: founders know what is happening, teams get a system that feels easier to run, and the final work reads like a deliberate upgrade instead of a cosmetic patch.

Closing proof

Real client language

The strongest signal this sequence works is how often clients describe the build as organized, fast, and easier to trust.

  • Strategy and execution stay in one conversation.
  • Feedback loops feel quick instead of bloated.
  • The final handoff makes the contact ask feel earned.

Scrolling proof cards. Pause motion anytime for easier reading.

"Honestly? I was drowning in traffic but nobody was buying. They rebuilt my product pages and cart abandonment went from like 80% to 39% in three weeks. Finally making actual money now."
Sarah Mitchell
Owner, Etsy jewelry shop
"We've worked with four agencies before. This is the first time someone actually looked at our heat maps before suggesting changes. Conversion jumped from 1.9% to 4.1%, and that's with our complicated checkout flow."
M. Chen
E-commerce Director, 7-figure electronics store
"The redesign took longer than expected because they kept testing things, but man, it was worth it. Average order went from $47 to $78. They actually care about getting it right."
Emily Rodriguez
Founder, Sustainable fashion brand
"ROI was immediate. $180K additional revenue first month, $340K by month three. Their A/B testing framework is ridiculously thorough—they tested button colors I didn't even know we had."
David T.
CEO, Tech accessories
"I just wanted people to stay on my site longer. Didn't expect sales to go up 91%. The whole experience feels more intentional now, like there's actually a human behind it."
Jess Parker
Founder (since 2019), Shopify Plus store
"Bounce rate cut in half, repeat customers up 43%. But honestly the best part is we finally understand WHY people were leaving before. They explained everything in plain English."
Mike & Laura Thompson
Co-founders, Supplement brand
"Mobile was a disaster for us. Like, truly embarrassing. They fixed it and mobile conversions tripled. Took two months longer than quoted but they didn't charge extra, so whatever."
Amanda L.
Owner, BigCommerce store
"Went from $38K to $94K monthly in about four months. No templates, no cookie-cutter BS. They built everything around our specific audience and it shows in the numbers."
James Wu
Founder, Dropshipping startup
"Their session recording analysis found stuff our dev team missed for two years. Add-to-cart improved 68%. Worth every penny and then some."
L. Washington
E-commerce Manager, Home goods
"We're B2B, so I was skeptical about 'consumer psychology' tactics. Turns out they work. Customer lifetime value up 54%, and our account managers are having way easier conversations now."
Christopher Blake
CEO, B2B industrial supplies
"Product pages were converting at 2.1%. Seemed fine to me. They got it to 6.8% in six weeks. I don't even know what half of what they did was called, I just know it works."
Nina P.
Store Owner, Women's activewear
"Look, I've been doing this since 2013. Tried everything. Average session value up 83% is the best result I've ever seen. They know their stuff, period."
Rob Anderson
Owner (12 years), Woodworking tools
"Only 31% of people who started checkout were finishing. Now it's 68%. They rewrote our entire checkout copy and simplified the form. Sounds simple but nobody else thought of it."
Jennifer K.
Founder, Clean beauty brand
"I'll be real—I just needed help. Site looked amateur, felt amateur. They transformed it. First-time buyers up 89% and I'm not stressed about the business anymore. Actually sleeping now."
Dan M.
Founder, Vintage clothing
"Return customer rate jumped 52% after they redesigned our email flows and thank-you pages. Finally have a system that runs without me babysitting it constantly."
Rachel Torres
Operations Manager, Amazon FBA seller
"Customers couldn't find products. Navigation was a mess, search was useless. They fixed both and sales went up 76%. Seems obvious in hindsight but we were too close to see it."
K. Singh
CEO, Modern furniture
"They're not just developers—they actually understand luxury branding. The site feels premium now, not like a template. Mobile revenue doubled in eight weeks and customers keep complimenting the experience."
Sophia Laurent
Owner, Luxury skincare
"Upsells were getting maybe 12% acceptance. They repositioned them, rewrote the copy, and now we're at 41%. Simple changes that make a massive difference when you know what you're doing."
Andrew & Mia H.
Co-founders, Fitness equipment
12+ Years E-commerce Expertise
Conversion Optimization Specialist

Next move

If the work style fits, the last step is simple: send the brief and we will shape the right kickoff.

The contact section below is built for fast scanning, not a long intake maze.

Open contact
  • Response Within one business day Clear next steps and vetting questions, not a canned auto-reply.
  • Kickoff Audit call or discovery sprint We recommend the shortest start that can unlock real movement.
  • Capacity Two builds or audits monthly Limited slots keep delivery tight and founder access direct.
Start a project

Ready to audit, rebuild, or launch your next revenue engine?

Share where you are stuck and we will reply within one business day with next steps, vetting questions, and a recommended kickoff. Most engagements start with a quick audit call followed by a week-long discovery sprint.

Audit first

Best when the offer, funnel, or mobile experience needs diagnosis before a rebuild.

Build next

Best when priorities are already clear and the storefront needs sharper execution.

Operator access

Direct communication stays open so decisions do not disappear into account layers.

  • Project roadmap delivered 72 hours after discovery wrap-up.
  • Direct Slack channel with founders for the length of the engagement.
  • No retainer lock-ins—pay for deep work, extend if it keeps converting.

Drop a quick brief

Tell us about your product, audience, and the conversion target you want to crush.

We only take on two builds or audits per month. If your timeline is urgent, mention it in the brief.